These Terms of Service ("Terms") govern your access to and use of the website and services provided by Peak Performance Fitness LLC, operating as The Healthcare Squad ("we," "us," or "our"). By accessing our website or submitting any form, you agree to these Terms.
1. Services
The Healthcare Squad offers health and fitness coaching services, including the Shift Proof System program, strategy calls, and related content, specifically designed for nurses and healthcare workers. Our services are not a substitute for medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before beginning any fitness or nutrition program.
2. Eligibility
You must be at least 18 years of age to use our services or submit our forms. By using our website, you represent that you meet this requirement.
3. SMS Messaging Terms
SMS Program Name: The Healthcare Squad — Shift Proof System
Operator: Peak Performance Fitness LLC
3a. Program Description
We operate two distinct SMS messaging programs:
- Marketing Messages: Recurring automated marketing texts including coaching tips, program promotions, and offers. Message frequency varies (approximately 2–4 messages per month).
- Transactional / Non-Marketing Messages: Appointment reminders, booking confirmations, coaching updates, and account-related messages. Message frequency varies based on your scheduled sessions.
3b. Opt-In
SMS messaging consent is obtained through separate, unchecked checkboxes on our website opt-in forms. Consent to SMS is entirely optional and not required to submit any form or book a call. You must affirmatively check the relevant checkbox(es) to receive SMS messages.
3c. Opt-Out Instructions
You may opt out of any SMS program at any time by replying STOP to any message from us. You will receive a single confirmation text and no further marketing or transactional messages (respectively) will be sent. To re-subscribe, text START to the same number.
3d. Help
For help with SMS, reply HELP to any of our messages or contact us at [email protected].
3e. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. The Healthcare Squad is not responsible for any charges imposed by your carrier.
3f. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may vary based on network availability.
3g. No Sharing of SMS Opt-In Data
Your mobile phone number and SMS opt-in consent data will not be shared with, sold, rented, or leased to any third party for marketing purposes.
3h. TCPA Compliance
Our SMS program complies with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and applicable carrier A2P 10DLC requirements. Automated messages are sent only to individuals who have expressly consented to receive them.
4. Booking & Calls
Free strategy calls are offered as an introduction to our coaching programs. Booking a call does not obligate you to purchase any service. Coaching program terms, payment, and cancellation policies will be provided separately upon enrollment.
5. Intellectual Property
All content on this website, including text, graphics, logos, and the Shift Proof System framework, is the intellectual property of Peak Performance Fitness LLC. You may not reproduce, distribute, or create derivative works without our express written permission.
6. Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or result in specific fitness or health outcomes. Individual results vary.
7. Limitation of Liability
To the fullest extent permitted by law, Peak Performance Fitness LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including any fitness or health decisions made based on our content.
8. Health Disclaimer
The Healthcare Squad provides general health and fitness coaching. Our content and coaching is for educational and motivational purposes only and does not constitute medical advice. Consult a licensed physician or healthcare provider before starting any exercise, nutrition, or health program.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at thehealthcaresquad.com/privacy-policy.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.
11. Changes to These Terms
We reserve the right to update these Terms at any time. Updated Terms will be posted to this page with a revised effective date. Your continued use of our services after changes constitutes acceptance of the updated Terms.
12. Contact
For questions about these Terms:
- Name: Cole Oswald
- Business: The Healthcare Squad / Peak Performance Fitness LLC
- Email: [email protected]
- Instagram: @thehealthcarecoach
Mobile Terms Summary
Program: The Healthcare Squad — Shift Proof System
Operator: Peak Performance Fitness LLC
Message Types: Marketing messages & transactional/appointment messages (separate opt-ins)
Frequency: Marketing: ~2–4 msgs/month · Transactional: varies by appointment
Rates: Message and data rates may apply
Opt-Out: Reply STOP to cancel · Reply START to re-subscribe
Help: Reply HELP or email [email protected]
Data Sharing: SMS opt-in data is never sold or shared with third parties for marketing
Consent: Not required to access any service or submit any form